Community and Resident Experience Manager
Wellington, Somerset.
Full Time, £27,00 per annum | Ongoing Career Development

The opportunity

At Majesticare it’s our mission is to create outstanding places, where people love to live and work,  this truly rewarding role is at the heart of what we believe in.

You’ll be based in our beautiful Oaktree Court Care Home, where you can really ensure that the residents are at the core of everything you do, making each day full of smiles and happiness.

We’re looking for an engaging Community and Resident Experience Manager to join us on our journey to create an exceptional living environment for Oaktree Court residents to enjoy, whilst building positive links with the community and maintaining our occupancy.

About you

You smile, laugh and sing, enjoying your work with infectious positivity, creativity & happiness.  Work for you, is feeling part of a family.  A family where you will grow, be nurtured and you will inspire others to grow too.

A natural people person, you’ll radiate happiness in your approach to activities and events for your residents, team and the local community. With a genuine passion to care, your residents and that famous Oaktree Court lifestyle will be at the heart of everything you do.

The day-to-day & your experience

  • To play a key role in showcasing the home to it’s full potential.
  • To assist to generate enquiries by ensuing that the home is well known in the local area by visiting local groups and schools.
  • Knowledgeable in events, you will research, plan and deliver a 6 monthly innovative and engaging in-house and community events calendar.
  • To coordinate a visible and interesting activities programme, with the activities team.
  • With a person-centered approach, you will support the Activities team to provide both group & 121 activities to stimulate mind, body & soul and always encourage choice and independence.
  • You will be passionate to develop stimulating daily activities for our wonderful Memory Care community.
  • Experienced in social media, you’ll showcase the lifestyle and advertise events through Oaktree Court’s Facebook with regular and engaging updates.
  • Passionate to empower residents, you will champion our ‘Continue Being Me’ philosophy, creating unique and highly personal experiences
  • You’ll easily develop strong & rewarding relationships with everyone at Oaktree Court, families, health professionals & your local community.
  • Highly organised with excellent attention to you’ll be talented in working with strict budgets and timescales.
  • Passionate about your work and with an infectious positivity you will shine being part of a vibrant and hugely fun team!
  • As part of the role, you may be required to work some weekends.
  • This role will is exempt from the rehabilitation of offenders act and will be subject to an advanced criminal record check (DBS).

The benefits of working with us

  • £27,000 per year
  • Continued professional & career development – unique to you.
  • Comprehensive training & full induction plan.
  • Access to literally 1000’s of high-street, leisure & retail discounts & savings through our Majesticare STAR hub!
  • 28 days Annual leave including BH
  • Paid breaks
  • Majesticare Wellbeing  Hub– advice to support improving financial, mental & physical well-being.
  • Carefriends Employee referral program – offering up to £2000 per referral!
  • Paid for DBS check & uniforms

Dedicated to creating outstanding homes to live and work.
Care shines through our Majesticare family, it comes from the heart to provide happiness to our residents through trust and creativity.


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